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info@threadoffaith.us
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Discover most common questions
How do I order a custom tassel?
Browse our design options, select your preferred colors, materials, and length. You can either choose from our preset designs or use our custom design tool to create a unique tassel that matches your exact specifications.
Sending us a picture of your bible, journal, bag or backpack or a color sample of what you would like us to match it to and we will match it as close as possible
Can I really customize every aspect of my tassel?
Absolutely! We offer complete customization including:
- Color selection
- Material choices
- Length variations
- Embellishment options
- Specific theme or event matching
How long does a custom tassel take to create?
Standard custom tassels typically take 3-5 business days to create. Bulk orders or extremely detailed custom designs may require 7-10 business days. We’ll provide a specific turnaround time when you place your order.
How are custom tassels priced?
Pricing depends on:
- Material selected
- Complexity of design
- Size of tassel
- Additional embellishments
Prices range from $12 for basic tassels to $45 for intricate, multi-material designs.
What payment methods do you accept?
We accept:
- Major credit cards (Visa, MasterCard)
- PayPal
- Apple Pay
- Google Pay
Do you offer discounts for bulk orders?
Do you offer discounts for bulk orders?
A: Yes! We provide special pricing for bulk orders.
Contact us for bulk ordering at email
Do you ship internationally?
We currently ship within the United States. International shipping is available for select countries with additional shipping fees.
What are your shipping costs?
Shipping rates:
- Shipping $5,
- Free shipping on all orders over $100
What materials do you use?
We use high-quality materials including:
- Premium yarns
- Silk threads
- Cotton fibers
- Metallic accents
How do I care for my custom tassel?
Spot cleaning only, do not wash!
What is your return policy?
No refund or exchange on sales. All sales are final
Please contact me if you have any issues or questions.
What if my tassel arrives damaged?
If your tassel arrives damaged:
- Take photos of the damage
- Contact me within 24 hours of delivery
Can you match specific color themes?
Yes! Send us a color swatch, paint chip, or fabric sample, and we’ll match it as closely as possible.
Do you do wedding or event-specific designs?
Absolutely! For intricate, multi material designs, bulk orders, or custom party decor please reach out by email.